Bonnie,
I understand what you are saying. Actions or lack thereof (in the inverse) speak louder than words. I think Larry and EB did make a good step. However, when an organization is deep in the hole on making things right it will take a lot of steps and a lot of blood sweat and tears to make things right. Thus, I credit the EB for what they have already done and wait for them to ramp up their efforts and make this number one, not 2,3 or 4th priority. I think NM's big ship should come to a complete stop. Cut the engines. Then reflect on where NTM has been, reconsider NTM's priorities, regroup, reform and then move in a new direction. In other words, come completely clean, change leadership, forcus etc.
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